Acceptance of T&Cs
These Terms & Conditions govern the use of the AiGenix website, (the “Site”) and its Products and Services (defined in Section 2 below), operated by AiGenix (Private) Limited, incorporated under the laws of the Islamic Republic of Pakistan (“AiGenix”, “we”, “us”, or “our”).
By accessing, browsing, or using the Site or purchasing any of our Products or Services, you (“User”, “you”) acknowledge that you have carefully read, understood, and agree to be bound by all terms, conditions, policies, and notices stated herein or additionally available in relation to our products and services, including any future modifications (“T&Cs”).
If these T&Cs are considered an offer, acceptance is expressly limited to these T&Cs only. Any offer made on this Site is void where prohibited by law.
These T&Cs apply to all users of the Site, including but not limited to browsers, customers, vendors, merchants, fleet managers, and/or partners. If you do not agree with any part of these T&Cs, you must immediately stop using the Site.
Products and Services
AiGenix provides AI-driven analytics, telematics, digital tools, including, but not limited to data dashboards, mobile apps, services, products, and smart monitoring solutions (the “Products and Services”). Certain Products and Services may be subject to subscription fees, service agreements, or separate licensing arrangements. All existing and future Products and Services are subject to the T&Cs outlined herein and additional guidelines or rules that may apply to specific Products and Services.
We do not guarantee that the quality of any Products and Services purchased by you will meet your expectations, or that any errors in the Service will be corrected.
We may modify, suspend, or discontinue our Products and Services, or any part of them, at any time without prior notice, and will not be liable to its users or third-parties for any such action.
User(s) Obligations
You agree not to use the Site or Products and Services for unlawful, harmful, fraudulent, or unauthorized purposes that violate relevant laws or these T&Cs. You shall not transmit malicious code, viruses, or any content that infringes the intellectual property, privacy, or proprietary rights of others.
You agree not to reproduce, copy, sell, resell, distribute, or otherwise exploit any part of the Products and Services, including your access and use of such Products and Services, as well as any information available on the Site, without our prior written consent.
You agree to provide accurate, current, and complete information as required in order to use the Products and Services. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. You confirm that you are at least 18 years of age to be eligible for the use of our Products and Services.
Property Rights
All rights, titles, and interests on the Site, including but not limited to Products and Services, content, graphics, logos, databases, and trademarks are owned by AiGenix or its licensors and are protected by copyright, trademark and other intellectual property laws. You may view the contents solely for your personal use, but you may not copy, reproduce, distribute, modify, publish or create derivative works from any Site content without our prior written consent. You do not acquire any ownership rights in the Site by using it. You must keep intact all copyright, trademark, and other proprietary notices available on the Site.
Any tracking devices, hardware, or accessories provided by AiGenix remain our property and we reserve the right to remove the device from the vehicle, deactivate the account, and terminate related services.
Third Party Services
We may provide you with access to third-party tools, platforms, or integrations, including services offered by insurance providers, telematics partners, or other service vendors, over which AiGenix has no control or oversight. You acknowledge and agree that such tools and services are provided “as is” and “as available,” without warranties, representations, or conditions of any kind and without any endorsement from AiGenix.
We shall not be liable for any harm, loss, or damages related to the purchase, use, or reliance on goods, services, resources, content, or transactions made through third-party providers, including insurance or telematics partners. Before engaging in any transaction, you should carefully review the applicable third-party’s policies, practices, and terms to ensure you understand and accept them entirely at your own risk and discretion. Any complaints, claims, concerns, or questions regarding products or services provided by third parties should be directed to the relevant third party.
Data Protection and Privacy
By using the Site and available Products and Services, you expressly consent to collection, processing, storage, usage, disclosure, cross-border transfer of your data by AiGenix in accordance with our Privacy Policy.
AiGenix may collect personal, technical, and behavioral data, including user information, device identifiers, and usage patterns, for the purpose of providing, maintaining, and improving our Products and Services.
All data will be processed in compliance with the local and international applicable privacy laws.
You may refer to https://aigenix.com/Privacy to read our detailed Privacy Policy.
Subscriptions and Payments
You agree to provide current, complete, and accurate information for all purchases, subscriptions, and account registrations, and to promptly update your account details, including email address, payment, and billing information to ensure successful transactions and effective communication.
AiGenix reserves the right to refuse, limit, or cancel any order or subscription of its Products and Services at its sole discretion. This may include restrictions on quantities purchased per person, household, account, company, or geographic area. Such restrictions may also apply to orders using the same customer account, credit card, billing address, or shipping address. If we modify or cancel an order, we may attempt to notify you using the email, billing address, or phone number provided at the time of purchase. We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors without our prior written consent.
AiGenix reserves the right to modify T&Cs related to payments and billing at its sole discretion, with notice on the Site.
Non-payment may result in suspension or termination of services.
Return, Refund & Cancellation Policy
Subscription fees and service charges are generally non-refundable.
Refund requests may be considered if Products or Services were not delivered, failed due to an error by AiGenix, or were incorrectly charged. All refund requests must be submitted in writing to contact@aigenix.ai within 7 working days of payment. Requests must include account details, transaction reference, and reason for the claim. Approved refunds will be processed within 14 working days, using the original payment method. AiGenix reserves the right to deduct administrative charges or service usage costs from the refund amount.
Users may cancel subscriptions anytime via their account dashboard or by written notice to AiGenix. Cancellations take effect at the end of the current billing cycle, and no partial refunds will be issued for unused service periods.
No refunds will be provided for promotional or discounted subscriptions, trial periods, or services already utilized.
Disclaimer Of Warranties and Limitation of Liability
You expressly agree that your use of, or inability to use, the Site and the Products and Services is at your sole risk. The Site, the Products and Services, and all insights, reports, or results delivered through it are provided “as is” and “as available,” without any representations, warranties, or conditions of any kind, either express or implied, including implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, or non-infringement.
AiGenix does not guarantee, represent, or warrant that your use of its Site or its Products and Services will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results obtained from the use of our Products and Services will be accurate, reliable, or suitable for your specific purposes.
In no case shall AiGenix, its directors, officers, employees, affiliates, agents, contractors, licensors, service providers, subcontractors, suppliers, partners, or insurers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, arising from your use of the Site and Products and Services obtained through AiGenix or its partners, or for any other claim related in any way to your use of the Products and Services.
If under any law, the right to limitation of liability is not available to AIGenix for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.
Indemnification
You agree to indemnify, defend, and hold harmless AiGenix, its affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or relating to: your breach of these T&Cs or the policies they reference; your violation of any applicable law, regulation, or third-party rights; or your misuse of the Site, Products and Services, or third-party integrations offered through AiGenix.
Termination
These T&Cs remain effective unless and until terminated by either you or AiGenix or upon expiry of service period. AiGenix may suspend or terminate your access to the Site or its Products and Services at its sole discretion. You may terminate these T&Cs at any time by notifying us or ceasing to use our Products and Services.
The obligations and liabilities of the parties incurred prior to the termination date shall survive termination for all purposes.
Upon termination, your right to use the Products and Services ceases immediately, and you must uninstall or delete any mobile application or software, and return any devices, hardware, or accessories provided by AiGenix.
If, in our sole judgment, you fail or we suspect that you have failed to comply with these T&Cs, we may terminate your access to the Site or subscription of the Products and Services without notice, and you will remain liable for all amounts due up to and including the date of termination. AiGenix may also take appropriate legal action to prevent further violations and seek damages.
Changes to T&Cs
AiGenix reserves the right to update, change or replace any part of these T&Cs at any time, and changes will become effective immediately upon posting on the Site. Updates will be posted on the Site with the “Last Updated” date. It is the user’s responsibility to check this page periodically for changes in T&Cs. Your continued use of the Site after changes will constitute your acceptance of the new T&Cs.
Force Majeure Events
AiGenix shall not be liable for any delay, disruption, or failure to perform its obligations under these T&Cs due to circumstances beyond its reasonable control (“Force Majeure Events”). Such circumstances may include, but are not limited to, natural disasters, acts of God, war, terrorism, strikes, labor disputes, national or local emergencies, government restrictions, government-imposed internet shutdowns, power failures, cyberattacks, hacking, or failures of communication, satellite, GPS, GSM, internet, or other telecommunication networks.
The performance, accuracy, or availability of AiGenix’s Products and Services, may be affected by Force Majeure Events, and users acknowledge that these events are outside AiGenix’s reasonable control.
Governing Law
These T&Cs will be governed, construed, and take effect in all respects in accordance with the laws of the Islamic Republic of Pakistan.
Any dispute arising out of or in connection with these T&Cs or any question regarding their existence, formation, performance, interpretation, validity, or termination, shall be subject to the exclusive jurisdiction of the courts located in Lahore, Pakistan.
Entire Agreement
These T&Cs, together with any policies or operating rules posted on the Site or relating to the Products and Services, constitute the entire agreement and understanding between you and AiGenix and govern your use of the Site and Products and Services, superseding and replacing all prior agreements, communications, understanding, or proposals, whether oral or written, including, without limitation, any prior versions of the T&Cs.
These T&Cs create no obligations on the part of AiGenix other than as specifically set forth herein.
If any provision is found invalid or unenforceable, the remaining provisions will remain in full force. The failure of AiGenix to exercise or enforce any right or provision of these T&Cs shall not constitute a waiver of such right or provision. Any ambiguities in the interpretation of these T&Cs shall not be construed against AiGenix.
This response is AI-generated, for reference only.
Products and Services
AiGenix provides AI-driven analytics, telematics, digital tools, including, but not limited to data dashboards, mobile apps, services, products, and smart monitoring solutions (the “Products and Services”). Certain Products and Services may be subject to subscription fees, service agreements, or separate licensing arrangements. All existing and future Products and Services are subject to the T&Cs outlined herein and additional guidelines or rules that may apply to specific Products and Services.
We do not guarantee that the quality of any Products and Services purchased by you will meet your expectations, or that any errors in the Service will be corrected.
We may modify, suspend, or discontinue our Products and Services, or any part of them, at any time without prior notice, and will not be liable to its users or third parties for any such action.
User(s) Obligations
You agree not to use the Site or Products and Services for unlawful, harmful, fraudulent, or unauthorized purposes that violate relevant laws or these T&Cs. You shall not transmit malicious code, viruses, or any content that infringes the intellectual property, privacy, or proprietary rights of others.
You agree not to reproduce, copy, sell, resell, distribute, or otherwise exploit any part of the Products and Services, including your access and use of such Products and Services, as well as any information available on the Site, without our prior written consent.
You agree to provide accurate, current, and complete information as required in order to use the Products and Services. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. You confirm that you are at least 18 years of age to be eligible for the use of our Products and Services.
Property Rights
All rights, titles, and interests on the Site, including but not limited to Products and Services, content, graphics, logos, databases, and trademarks are owned by AiGenix or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may view the contents solely for your personal use, but you may not copy, reproduce, distribute, modify, publish or create derivative works from any Site content without our prior written consent. You do not acquire any ownership rights in the Site by using it.
Any tracking devices, hardware, or accessories provided by AiGenix remain our property and we reserve the right to remove the device from the vehicle, deactivate the account, and terminate related services.
Third Party Services
We may provide you with access to third-party tools, platforms, or integrations, including services offered by insurance providers, telematics partners, or other service vendors, over which AiGenix has no control or oversight.
You acknowledge and agree that such tools and services are provided “as is” and “as available,” without warranties, representations, or conditions of any kind and without any endorsement from AiGenix.
We shall not be liable for any harm, loss, or damages related to the purchase, use, or reliance on goods, services, resources, content, or transactions made through third-party providers.
Data Protection and Privacy
By using the Site and available Products and Services, you expressly consent to collection, processing, storage, usage, disclosure, cross-border transfer of your data by AiGenix in accordance with our Privacy Policy.
AiGenix may collect personal, technical, and behavioral data, including user information, device identifiers, and usage patterns, for the purpose of providing, maintaining, and improving our Products and Services.
All data will be processed in compliance with local and international applicable privacy laws.
You may refer to https://aigenix.com/Privacy to read our detailed Privacy Policy.
Subscriptions and Payments
You agree to provide current, complete, and accurate information for all purchases, subscriptions, and account registrations, and to promptly update your account details to ensure successful transactions.
AiGenix reserves the right to refuse, limit, or cancel any order or subscription of its Products and Services at its sole discretion. This may include restrictions on quantities purchased per person, household, or company.
AiGenix reserves the right to modify T&Cs related to payments and billing at its sole discretion.
Non-payment may result in suspension or termination of services.
Return, Refund & Cancellation Policy
Subscription fees and service charges are generally non-refundable.
Refund requests may be considered if Products or Services were not delivered or failed due to an error by AiGenix.
Users may cancel subscriptions anytime via their account dashboard or by written notice to AiGenix. Cancellations take effect at the end of the current billing cycle.
Disclaimer Of Warranties and Limitation of Liability
You expressly agree that your use of, or inability to use, the Site and the Products and Services is at your sole risk.
The Site, Products, and Services are provided “as is” and “as available,” without warranties of any kind.
In no case shall AiGenix, its affiliates, or service providers be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site or its Services.
Indemnification
You agree to indemnify, defend, and hold harmless AiGenix, its affiliates, partners, officers, directors, agents, contractors, licensors, and employees from any claims, liabilities, or expenses arising from your breach of these T&Cs, violation of any law, or misuse of the Site.
Termination
These T&Cs remain effective unless terminated by either you or AiGenix.
AiGenix may suspend or terminate your access at any time for violation of these T&Cs.
Upon termination, your right to use the Products and Services ceases immediately, and you must return or delete any provided devices or software.
Changes to T&Cs
AiGenix reserves the right to update or replace these T&Cs at any time, effective immediately upon posting.
It is your responsibility to check for updates periodically. Continued use of the Site after updates implies acceptance.
Force Majeure Events
AiGenix shall not be liable for delay, disruption, or failure to perform due to events beyond its control, including natural disasters, war, terrorism, strikes, cyberattacks, or government restrictions.
Governing Law
These T&Cs shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan.
Disputes shall be subject to the exclusive jurisdiction of the courts located in Lahore, Pakistan.
Entire Agreement
These T&Cs, together with any related policies, constitute the entire agreement between you and AiGenix, superseding any prior communications or agreements.
If any provision is found invalid, the remaining provisions shall continue in full effect.
